Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVirtual format was great, seamless and engaging
| This was the first time I’ve attended a course in a virtual classes format, it was great, seamless presentations and delivery, engaging. |
IFRS Foundation
Feel that I have achieved the goal that was set in the course
| Was a very good course, and by the end of it I felt that I achieved the goal that was set. |
Invesco
Stimulating group interactions
| Keith was extremely knowledgeable and affable and generated stimulating interactions with the group. |
Saint-Gobain Pam Uk
Smoothly and clearly delivered course
| The tutor drove the course smoothly and clearly, delivering the information in an easily understood manner. |
Canon Europe
Gained a solid understanding despite starting with no prior experience with ISO 14001
| Sarah made the course interesting, had everyone interacting with each other, and explained everything in an easy to understand manner. I had zero experience with ISO 14001 but at the end of the course I have gained a solid overview. |
Petards Joyce Loebl
Course content will be immediately useful and applicable to my job
The course content included current industry trends, emerging technologies, and case studies that are directly applicable to my job, making the training immediately useful.
Dixon Chew