Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetReal life scenarios
The tutor was exceptionally knowledgeable and provided real life scenarios to put the information into context
British Gypsum
Engaging and easy to follow
It was engaging and easy to follow, kept interest levels high which can be difficult in the virtual environment.
A E Yates Ltd
Consistent
Consistent flow of knowledge and delivery of course.
Corroconsult UK Ltd
Brilliant Tutor
The Tutor was brilliant and spoke well. Made everyone feel comfortable and relaxed to create a good learning space.
Niftylift
Relevant examples
Tutor was very knowledgeable and provided previous examples of audits he had completed to make topics relevant.
Disclosure And Barring Service
Practical examples
The Tutor was very knowledgeable and was able to provide practical examples and explain the purpose of why the ISO format is used. The Tutor was very good at explaining the technical language of ISO.
Disclosure And Barring Service