Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying Reviews In "Quality Management - ISO 9001"

Excellent knowledge

Excellent knowledge and insight

John Nixon Ltd T/A Nixon Hire

First class

The Tutor has an obvious wealth and depth of knowledge that was invaluable. Everything was first class.

Private

Real life scenarios

The tutor was exceptionally knowledgeable and provided real life scenarios to put the information into context

British Gypsum

Engaging and easy to follow

It was engaging and easy to follow, kept interest levels high which can be difficult in the virtual environment.

A E Yates Ltd

Consistent

Consistent flow of knowledge and delivery of course.

Corroconsult UK Ltd

Brilliant Tutor

The Tutor was brilliant and spoke well. Made everyone feel comfortable and relaxed to create a good learning space.

Niftylift

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