Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetExcellent
The Tutor’s pace and knowledge experience in the subject matter was excellent
Technocover Ltd
Useful materials
The materials that were provided will be a useful “look up” to reflect upon.
TUV SUD Ltd
Well constructed
Booking and course administration is well constructed.
Solidsoft Reply Limited
Excellent
The course facilitator was excellent and really knowledgeable on the subject. Kept everything very relaxed but also focused. I cam away from the training feeling like I really learned something, which is not always the case with these things!
GSK
Applicable to all situations
The knowledge was great and could apply to all situations I would come into contact with.
Catch
Really engaging
Course delivery was excellent. Lots of discussion and real examples. Really engaging and I learnt a lot.
Catch