Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetExtremely experienced tutor
The tutor was extremely experienced and used many actual experiences as evidence that I wasn’t expecting.
3BM Group Ltd
Enjoyable
My tutor was great! She made everything so easy to understand and really made the course enjoyable.
in2solutions
Experiences from a range of industries
The Tutor presented what can be a ‘dry’ subject matter in ‘real life’ and relevant terms which meant it was much easier to understand the application of the standard. He ensured that the class were all involved and shared experiences from a range of industries etc.
Network Rail
I will now be able to assist with Internal Audits
I will now be able to assist with Internal Audits
Aston Barclay
Brilliant
The tutor was very engaging and brilliant at reinforcing the course material
Private
Fantastic tutor
Fantastic tutor who clearly puts a lot of effort into the course material and was brilliant at identifying weaknesses and then tailoring the learning style to overcome them. I have already began talks internally to send more colleagues on a course.
MSL Solution Providers