Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetReally enjoyable class
Very good knowledge from the tutor, really enjoyable class.
Architectural Panel Solutions Ltd
Online course worked well
I wasn’t keen on doing the course online, but it worked well.
Zollner UK Ltd
Excellent tutor
The tutor was excellent in the way he applied his knowledge enabling me to grasp the content.
Quality Assured Fleet Services
Tutor was excellent
Tutor was excellent, he ensured that examples were always provided and everyone was comfortable and confident about what was being taught.
AJC Trailers Ltd
Extremely knowledgeable tutor
The tutor was extremely knowledgeable and pragmatic in his approach
Johnson Matthey
Really good experience
I thought it was genuinely easier than a normal training session face to face. By that I mean it was accessible, easy to navigate and the materials were posted out to me in advance. Really good experience
Volkerrail Limited