Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetFantastic
The Tutor was fantastic, her knowledge was brilliant and had a real understanding of the group’s needs and level.
David Brown Santasalo UK Ltd
Great tutor
Great tutor
Hexagon Metrology Ltd
Engaging
The Tutor knew his subject and delivered the material in an engaging and friendly manner.
Triangle Fire Systems
Excellent
I wasn’t sure how well it would come across over Zoom but the Tutor was excellent and very thorough
Diageo Plc
Very informative
The tutor’s knowledge of the subject meant the course was very informative.
David Brown Santasalo UK Ltd
Excellent examples
The course content was very detailed and presented many excellent examples of assessing potential company procedures specifically against the ISO standard. The training materials themselves were well-organised and it was very much appreciated to have these in hardcopy format for ease of reference.
Bollfilter UK Limited