Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetIn-depth & well explained
A very in-depth and well-explained course.
Heathrow Airport Limited
Detailed
We went into detail to ensure we fully understood what was being taught. Answered all questioned asked
HE Simm Group
Surprised by the knowledge I had gained
By the end of day two I was very overwhelmed and worried about the exam but by the end of the week I felt a lot more confident and surprised by the knowledge I had gained and retained.
West Yorkshire Joint Services
Tailored towards our learning requirements
The course felt tailored towards our learning requirements and level of knowledge of the subject matter
Morgan Sindall Construction And Infrastructure Ltd
First virtual classroom experience
My first virtual classroom experience and I was made to feel at ease.
Private
Increased confidence
Internal Audit of QMS has been tagged on to my role, having no previous experience of this, I now feel more confident undertaking this role after attending this course.
Mechatherm International Limited