Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetImproved auditing skills
The skills learnt during the course will assist me to improve my auditing skills and enhance our current practices.
IDS UK
Excellent tutor
Excellent tutor, and was very friendly and likeable. She made me feel at ease. I would highly recommend this course with the intro course.
Veolia
Very good content
This to me was a refresher course – very good content and very well delivered
Babcock International Group
Seamless
Good knowledge about the topic, lots of insights and advice. The whole process was seamless from booking through to delivery, I have no concerns or complaints and have already booked a second course.
UCT Fluid Solutions
Brilliant tutor
The tutor was brilliant, knowledgeable and took the time to check in making sure everyone understood what was being said/ taught. Really cared about delegates learning which was evidenced throughout the course.
Harbour
Exceptional
The Tutor was so knowledgeable and his presentation and delivery were exceptional. Very easy to understand his explanations even though the course content was new to me.
Kirkman Utility Services Ltd