Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetHighly recommend the tutor
| Our Instructor Mel was amazing, very engaging, made the course very enjoyable and made things pretty easy to pick up, fantastic knowledge that was applied to all the scenarios we brought to her. Would recommend Mel as a tutor every day of the week. |
Intervention Rentals Ltd
Tutor made sure everyone understood and gave helpful examples
| The tutor made the course engaging and made sure that everyone in the course understood by giving examples which were easy to understand. Also helped break down what we didn’t understand. |
Satra Technology
Course material made applicable to real life
| Dave was very knowledgeable and able to provide several anecdotes which helped to relate the course material to real life applications. |
Bouygues Energy & Services UK Branch
Extremely knowledgeable tutor kept everyone engaged
The knowledge the tutor had was extremely strong. He kept everyone engaged too and is clearly passionate about the subject.
GSK
Impressive tutor created a dynamic learning environment
| I was thoroughly impressed with the trainers delivery and expertise. The trainer demonstrated a high level of enthusiasm and energy throughout the sessions, which created an engaging and dynamic learning environment. |
GSK
Tutor made the training an incredibly valuable and enjoyable experience
| The trainers professionalism, combined with their ability to connect with the group, made the training an incredibly valuable and enjoyable experience. |
GSK