Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetContent of the course was clearly explained with practical examples provided by the tutor
| Very friendly and professional tutor, explained things in a clear way giving practical examples, learnt a lot from the course. |
Sony Pictures Entertainment
Excellent tutor, really brought the subject to life
| I was expecting the course to be quite boring, but Cheryl’s knowledge, experience & enthusiasm for her subject, really brought it to life. She was excellent. |
Ernst and Young LLP
All explained really well
| Cheryl was a really good tutor – knew the standard inside out and could explain all very well. |
Morgan Sindall Construction And Infrastructure Ltd
Course content was made easy to understand and digest
| The tutor was very knowledgeable and was very good at explaining and sharing requirements, making the course content easy to understand and digest. |
Now Training Ltd
Came away from the course far more confident and able to put it into practice
| I went in with medium knowledge and low confidence in leading an audit. I have come away feeling far more confident and have been immediately able to put this into practice. |
Hue Imbued Consultancy Limited
Tutor's depth and breadth of experience and knowledge enhanced the learning experience immeasurably
| I have to say that Karen is an outstanding tutor in terms of her personality, teaching style and knowledge. It is clear that Karen has exceptional knowledge of the material and has an amazing ability to teach it. The depth and breadth of her experience and knowledge immeasurably enhanced the learning experience. I really can’t say enough good things about Karen. Exceptional! |
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