Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor always encouraged discussion
| The Tutor was clearly very knowledgeable around the environmental standard and could convey that knowledge for days. Yet, whenever someone wished to talk, the Tutor always encouraged discussion. |
Muffett Engineering Solutions
Excellent Tutor
The Tutor was excellent. Not only was she highly knowledgeable on the subject but also in her delivery, in particular making things understandable and relatable. She also encouraged participation and discussion between attendees.
University Of Exeter
Very patient and helpful tutor
The tutor was very patient and helpful in all areas of the course, I always felt at ease and relaxed and felt like I could ask anything if needed.
Enovation Controls
Given me confidence to carry out audits at my current workplace
The tutor was incredibly engaging, supportive and helpful. I learned far more than I expected during the course and he has given me confidence to carry out audits at my current workplace.
INEOS UK E&P Holdings Limited
Gave me the right tools to broaden my knowledge
Very insightful course to give me the right tools to broaden my knowledge.
TWI Ltd
Very supportive Tutor
The Tutor was very supportive, friendly and engaging. She encouraged us to ask questions and to not be afraid to make mistakes.
Savills