Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetCompetent and experienced tutor
The Tutor was very competent and experienced, delivery of content was easy to understand.
Hirtenberger Defence International Ltd
Very engaging
The tutor was very engaging and presented the course material in a way that really helped my understanding.
Philips UK Ltd
Improved auditing skills
The skills learnt during the course will assist me to improve my auditing skills and enhance our current practices.
IDS UK
Excellent tutor
Excellent tutor, and was very friendly and likeable. She made me feel at ease. I would highly recommend this course with the intro course.
Veolia
Very good content
This to me was a refresher course – very good content and very well delivered
Babcock International Group
Seamless
Good knowledge about the topic, lots of insights and advice. The whole process was seamless from booking through to delivery, I have no concerns or complaints and have already booked a second course.
UCT Fluid Solutions