Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetFantastic
The tutor was fantastic.
LDP Transport Consultancy Ltd
Beneficial role play
The course was thorough and having the role play on day 2 helped significantly in showing that I now have the confidence to apply what was learnt.
Eurotech Fire Systems Ltd
Fantastic
Tutor was fantastic, I found she explained things very well with the course being so full of information. I would try to advise people, even more, to have the introduction first as without it I think I would have found the auditing course very difficult!
Private
Exceptional
The tutor’s depth of knowledge and delivery was exceptional.
Veolia
Excellent
The quality of the delivery was excellent
Network Rail
Very knowledgeable tutor
The tutor was very knowledgeable with obvious vast experience
The Manufacturing Technology Centre (MTC)