Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetInteractive and enjoyable
The tutor was very engaging and made the course interactive and enjoyable.
Lisclare Ltd.
Excellent
The venue was excellent, however, the tutor stood out overall. This is the first training course I’ve been on in a long time where the tutor made it interesting and the course content wasn’t delivered in a dull, tiring fashion.
Kasdon Electronics
Fun and interesting
The tutor made me feel at ease, kept the course fun and interesting
Studley Electrical Limited
Enjoyable workshops
I enjoyed the workshop activities and putting into practice what I have learnt. Enjoyed the break out rooms and working with colleagues.
Alzheimer's Society
Excellent
The Tutor was excellent and took the time to ensure all candidates were understanding the course
Simtek Ems Ltd.
Relatable to my job role
The tutor made the content relatable to my job role and easy to understand and apply to the business
Alzheimer's Society