Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetApplying ideas learnt
Applying what you have learnt really helps it to stick in your mind.
Sapphire Balconies Ltd
Content flowed well
Course content flowed well which has also given me the ability to apply what I learnt
Tata Steel Europe
Engaging
I thought the course was well delivered in an engaging and accessible manner.
C R C Industries UK Ltd
Easy to manage sections
I was expecting it to be quite intensive and mentally hard to get an understanding of but the course was broken down into easy to manage sections and the workshops allowed the knowledge you learnt to be applied
Venator Materials UK Limited
Different learning techniques
Different learning techniques along with examinations/contribution marks made for good knowledge application, the course was great.
Howat Group PLC
Best tutor
I wasn’t expecting to have one of your best tutors running the online course.
Scottish Salmon Producers Organisation