Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetThe tutor was fantastic
The tutor was fantastic, usually, it’s easy to get bored/lack concentration in heavy training sessions but he was so engaging and that helped hugely because it kept me interested in what was being said.
Galliford Try
Brought the content to life
The tutor was engaging and very knowledgeable, he brought the content to life.
Bailie Group Ltd
Useful case study
Case study and role play was useful
Cambridge Econometrics
Very good
The training materials were very good.
Venator Materials UK Limited
Very knowledgeable tutor.
Very knowledgeable tutor. The course, materials & tutor were all good
Trivium Packaging
Interesting and enjoyable
The tutor brought the course, from what can be considered quite dry, to an interesting and enjoyable experience
Freightliner