Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExcellent
The tutor was very experienced and knowledgeable and the delivery of the material was excellent and engaging and entertaining
Switch Mobility Limited
Exceptional
The knowledge the tutor had was exceptional and went a long way in helping me get through this course.
Northern Lincolnshire & Goole NHS Foundation Trust
Excellent teaching style
The tutor’s teaching style was excellent and made a potentially very dry subject something easier to absorb.
Rina Tech UK Ltd
Excellent knowledge
Excellent knowledge and experience to share. Made the training more fun with what has the potential to be a dry subject it didn’t feel like that. Made it a safe learning space where no one felt they couldn’t have a go.
Bailie Group Ltd
Really informative
The Tutor was really informative & really helpful. I felt like I learnt a lot from my course
Purple Cow Training Limited
Engaging and accessible
The tutor was able to elevate a dry topic and make it engaging and accessible
Mitie