Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetExcellent knowledge
Excellent knowledge and experience to share. Made the training more fun with what has the potential to be a dry subject it didn’t feel like that. Made it a safe learning space where no one felt they couldn’t have a go.
Bailie Group Ltd
Really informative
The Tutor was really informative & really helpful. I felt like I learnt a lot from my course
Purple Cow Training Limited
Engaging and accessible
The tutor was able to elevate a dry topic and make it engaging and accessible
Mitie
The tutor was fantastic
The tutor was fantastic, usually, it’s easy to get bored/lack concentration in heavy training sessions but he was so engaging and that helped hugely because it kept me interested in what was being said.
Galliford Try
Brought the content to life
The tutor was engaging and very knowledgeable, he brought the content to life.
Bailie Group Ltd
Useful case study
Case study and role play was useful
Cambridge Econometrics