Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor explains the information with ease
| The tutor, who I have worked with previously, is very consistent in his work and explains the information with ease. |
Form3
Tutor made sure the course was interactive
| The Tutor was very knowledgeable and able to convey the course content in a way that make sense to me and how I could practically apply the learnings. They also made sure it was an interactive course, including everyone in the conversations. |
International Beverage
Very engaging and helpful Tutor
| Our tutor was great and very engaging, he gave lots of real life examples and situations which I found very helpful. |
Bourne Leisure Ltd
One of the best courses I have been on
I would say this is one of the best courses I have been on, I took a lot way from these two days.
Vivid Homes
More comprehensive overview than I anticipated which was great
I am new to this area of knowledge and was hoping for a basic overview of contract management but the training delivered and materials provided went further than this and provided a more comprehensive overview than I anticipated which was great.
Mutual Energy Limited
One of the best training courses I have been on
The course was relevant, well delivered and probably one of the best training courses I have been on in years in terms of learning outcomes.
Vivid Homes