Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery in-depth course covering all topics and more
Course was very in depth and covered all topics that I had hoped and more. Tutor was fab also.
SGL Carbon Fibres Ltd
Learnt great techniques to better manage projects
I learnt some great techniques to better manage projects and apply them in the workplace.
Hemsley Fraser Group Limited
Tutor kept the course informative and engaging
Zoe kept the course engaging and informative without overloading you with to much information causing you to switch off.
Morgan Sindall Construction & Infastructure Ltd
Great expertise and career-aiding resources provided
The tutor provided a wealth of knowledge and experience and was happy to answer any questions. He was also able to share very useful link that I’m sure will aid my career in the future.
Linde Amt UK Limited
Excellent practical knowledge and relatable course delivery
Tutor had excellent knowledge with practical application. Delivery of the material was good making it relatable.
Specialised Orthotic Services Ltd
Everyone took away a good amount of learning to apply in our workplace
Keith was excellent in both is knowledge and his ability to read the room, the whole day he managed to keep everyone 100% engaged. I wouldn’t hesitate in booking a course with Keith again. His perfect mix of humour and formal made it a compelling session. Coupled with the right mixture of presentation and practical work, I feel everyone took away a good chunk of learnings that we can now apply in our workplace.
RLC Ronaldsway