Customer Reviews

Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

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Displaying All Reviews

Enjoyed the tailored discussions and exercises

27th Aug, 2022 | Root Cause Analysis Training for all Industry Sectors

Good amount of interaction with other trainees. I enjoyed the directed discussions and exercises, as I learn the most via doing and trialling something.

Thames Valley Police

Tutor was an engaging and very knowledgeable specialist

27th Aug, 2022 | Understanding ISO/IEC 17025:2017 Training Course

We all found the tutor to be an engaging and very knowledgeable specialist. He made what could have been two quite dry subjects interesting and relevant to what we needed to learn.

British Airways

This course helped me to see how all the elements of ISO 45001 fit together

27th Aug, 2022 | ISO 45001 Internal Auditor Training Course

I had limited knowledge of ISO 45001 prior to this course, it has helped me to see how all the elements fit together, which in turn makes auditing the processes easier and more logical.

Alstom Tansport UK Ltd

Tutor helped me to understand the Standard

26th Aug, 2022 | ISO 9001 Lead Auditor Training Course
Knowledgeable tutor with proven experience who helped me to understand some complexities related to the Standard

Bailey & Mackey

Engaging and never dull - 10 out of 10!

17th Aug, 2022 | IEMA Foundation Certificate in Environmental Management Course
So engaging! Never a dull moment. 10 out of 10!

Fulwell 73 Limited

Case studies and workshops were very useful to understand the practical side of auditing

16th Aug, 2022 | IATF 16949 Lead Auditor Training Course
Course content was very detailed and well structured. The case studies and workshops were very useful to understand the practical side of auditing.

Abertax Quality Ltf

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