Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery knowledgeable tutor
The tutor was very knowledgeable and delivered the training very well
KSH Safety Services
Excellent
I was really impressed by the course, not expecting it to be so interactive and enjoyable due to the online nature. The tutor was excellent and I really enjoyed the content
Bespoke Safety Ltd
Enthusiastic tutor
The tutor’s knowledge and enthusiasm for the subject matter was very evident and is infectious.
Future Industrial Services Ltd
Excellent presentation
Excellent presentation from the tutor and very knowledgeable of the subject
Abbott Risk Consulting Ltd
Excellent
Carrying out the virtual training worked very well and removed the need for staff to travel for the training course. The overall process from booking through to the training course delivery was excellent.
Future Industrial Services Ltd
Engaging virtual training
Excellent tutor. It isn’t easy to keep students engaged for that length of time virtually, but he did with ease, and I thoroughly enjoyed the course.
Championx Ltd