Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetEngaging
One of the best training sessions ever and I think that says something as it was online and I was surprised how engaging it was. I have learnt so much.
Bespoke Safety Ltd
Great
The tutor’s knowledge and delivery was great and made the whole process easy and understandable
Gardner Denver Ltd
Spot on
From first correspondence with the booking team, to update emails and our tutor, everything was spot on. The tutor delivered the course with good knowledge and examples of the the subject.
Winham Pml
Exceptional
I was concerned about having a whole week on Zoom and that I wouldn’t enjoy it, or be able to learn from that way of learning, however the tutor’s knowledge was exceptional and engaging. The course exceeded my expectations.
Npower
Very good
The content was very good and delivered very well, covering everything you need to know
Element Materials Technology
Knowledgeable & helpful tutor
The tutor was really knowledgeable, helpful and tried to make the course enjoyable and easy to understand
VIA East Midlands