Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetCourse will enable me to make improvements in my role as Quality Manager
| The course enhanced my basic knowledge of the Quality tools that I had and will allow me to carry out improvements within my role as Quality Manager. |
Score Group
Engaging tutor, gave us real-life examples which assisted with understanding
| Although there was a lot of course content to be delivered over two days, the Tutor kept everyone engaged. She related the material to real life examples and her previous work experience. I believe this assisted with understanding. |
Score Group
Engaging online course, able to share ideas with a variety of people
I think the format and breakout rooms made the course engaging. It enabled me to share ideas with a variety of people with different backgrounds and experiences.
Tissue Regenix Ltd
Brilliant tutor, great teaching ethic - fun and informative
Tutor was brilliant and applied a great ethic towards teaching the course content. He was approachable, fun and informative.
Medtechtomarket Ltd
Experienced tutor who applied concepts to real-world scenarios
Tutor had years of auditing experience which he was able to convey during the course. This added extra value when applying concepts to real world scenarios.
Privsec Consulting Ltd
I now feel confident conducting an audit
The Tutor made the experience enjoyable and more importantly, memorable. I now feel confident conducting an audit and I have lit a passion for quality I didn’t know I had.
Radius Systems Ltd