Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetTutor's delivery of the course made learning easy
Tutor made learning easy with the way he delivered it. He put you at ease which made it easier to open up on discussions.
Tata Steel
Easy to understand and useful to my role
I found the way the tutor delivered the course and its content easy to understand and useful to my role. I look forward to putting my new skills into practice.
Tata Steel
Changed the way I conduct audits for the better
I’ve changed the way that I conduct my audits for the better and feel I have a lot more knowledge in how to follow up on certain criteria.
Evans Vanodine International Plc
Clearly structured course, tutor had a very positive attitude
The tutor delivered a clearly structured course, well in control and had a very positive attitude.
Helix
Tutor applied use of the techniques to different industries
| The tutor had a wealth of knowledge and applied use of the techniques to different industries, which also highlighted his experience. |
Taylormade Timber Products Ltd
Tutor advised how best to apply the tools to our business
| I thought most of the tools would be too advanced for our current business model, but the tutor broke the tools down and advised how it might be best applied to our situation. It is also useful as the business evolves. |
Inex Microtechnology Ltd