Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetGained confidence and a clear path of action
I was incredibly worried about ISO 9001 and being able to understand it. Following the course I’m now much more confident and have a clear path of action.
Qcom Technology Ltd
Very engaging course with practical examples
The tutor made the course very engaging providing a high level of knowledge on FMEA and examples to back up the course content.
Krohne Ltd
One of the most engaging and valuable courses I've ever attended
The tutor demonstrated a high level of professionalism, maintaining strong and consistent performance throughout the entire duration of the course. It was one of the most engaging and valuable courses I have ever attended.
GCC Interconnection Authority
Really well delivered course
Alan delivered the course really well and made sure everyone had an understanding of what he was teaching, he didn’t move on unless everyone understood.
Hitachi Rail Limited
Practical, real-world application
I was expecting the course to be a lot of theory but we were able to discuss in groups how the content applies to our work settings.
Macontrols
Impeccable tutor
Richard was just impeccable, I felt very comfortable asking him questions and he made a very boring topic very interesting and easy to understand.
Wellfish Tech