Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetThe tutor had extensive knowledge
| The tutor had extensive knowledge of the course content and provided many anecdotes to put the course content into context. |
Nanoco Technologies Ltd
Incredibly friendly and approachable tutor
| Great tutor, he’s incredibly friendly, approachable and clear with what he is saying. |
Muffett Engineering Solutions
Tutor's methods were great for taking information in
The tutor was very experienced, and his methods were great for taking information in.
Saint Gobain
Impressive ability to instil learning within remote setting
| The tutor’s ability to instil learning within a remote setting was very impressive. They demonstrated a solid understanding of the course content and an excellent ability to teach |
Volkerrail Limited
Feel confident to use these new skills in practice
| I found the Tutor extremely knowledgeable, with natural teaching abilities. I felt I had learned much more than I expected and feel confident to use these new skills in practice. |
Ty Bach Wynel
Surprised how much information I have retained
Considering the volume of information given over the 3 days, I am surprised how much I have been able to retain.
Red Dot Europe Ltd