Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetConfident to apply the course materials to my everyday job
Confident to apply the course materials to my everyday job.
Vehicle Certification Agency (VCA)
Engaging and helpful tutor
Jeff was very engaging, informative and helpful as a tutor. He definitely made the experience more enjoyable than what I had expected. I would love to join another course that Jeff conducts in the future.
Viridian International Ltd
We now have the ability to work together on projects
The benefit of having a group on the course means that we now have the ability to work together on projects – all understanding what we are trying to achieve and why.
AGA Rangemaster
Thoroughly enjoyed the course
The tutor was always able to answer everyone’s questions with his comprehensive knowledge and I genuinely, thoroughly enjoyed the course!
New learning that I can apply
Picked up some new learning that I can apply, even though have been auditing for a couple of years.
Arcadis
Group work enabled everyone to apply and understand what they've learned
Everyone enjoyed the group work and it enabled everyone to apply and understand what they’ve learned.
Construction Testing Solutions Ltd