Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetEasy to follow
Tutor was a very good communicator. The content was delivered in a very easy to follow fashion.
Evoqua Water Technologies Ltd
Applicable to my workplace
Since we are setting up a laboratory, what I have learnt will help us to move forward in the right direction.
O.C.O Technology Ltd
Experienced tutor
I was fortunate to have a one on one tutorial with the tutor, which gave me the opportunity to clearly understand certain key areas that needed more explanation. The experience and expertise of the tutor was evident in the delivery of the training. e
West African Health Organisation (WAHO)
First class
The delivery style was first class making a complicated and technical subject easy to comprehend. By the end of the course, I was amazed at how much my miscomprehension had been corrected.
Financial Conduct Authority
Created a coherent audit team
The tutor managed to bring 4 people from different backgrounds, countries and industries together into a coherent audit team in a very short time frame, this isn’t easy to do on Zoom.
Element Materials Technology
Easy to understand
The tutor made the course enjoyable and made the content of the training easy to understand and put into practical use in the future.
National Ballistics Intelligence Service