Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetAmazing Tutor
Amazing tutor, made the course understandable but worked hard and made online classroom work well.
Private
By far the best online course I have been on
Tutor was very professional and approachable tutor. He made the whole whole course comfortable and at ease. This is by far the best online course I have been on.
British Army
Virtual training was very easy to follow
This is the first virtual training course I’ve attended. It was very easy to follow, the tutor was excellent. He explained things thoroughly.
Cignpost Diagnostics
Tutor was really engaging
Tutor was really engaging, mixture of theory and practical and worked with us as candidates not just delivering a scripted course. Even though the days were long it didn’t feel like that as the tutor structured the course well.
Network Rail
Without doubt one of my most enjoyable courses I have attended
The style, engagement, and delivery of the course was excellent. Without doubt one of my most enjoyable courses I have attended.
Macartney UK Ltd
Tutor made it easy to learn and understand the information
The way the tutor conveyed the information was really good, and her method of teaching the course made it easy to learn and understand the information properly.
Bylor Jv