Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor's knowledge and experience is second to none
Richard is so engaging with the courses he delivers and his knowledge and experience is second to none. The course allows you to network with colleagues from other sectors and share experiences, and allows time to work as a group which brings the course together.
Thames Valley Police
Course material made relatable to real-life situations
The tutor demonstrated excellent knowledge of ISO 9001 and auditing practices, explained concepts in a clear and engaging way, and used practical examples that made the material relatable to real-life situations.
Guyana National Bureau Of Standards
Very helpful, approachable and friendly tutor
The tutor made the content as interesting and understandable as possible. Nicola was very friendly, approachable and helpful with any questions throughout the course.
EMSOU Forensic Services
Tutor made the experience far easier for a newcomer
As a newcomer to measuring uncertainty, Tim explained everything clearly, making the experience far easier.
MOD
Exceptional subject knowledge
The tutor’s knowledge of the subject was exceptional, they were also able to help students feel at ease which made participation easier.
JW Suckling Transport Limited
Very useful mix of workshops, lectures and discussions
The mix of workshops, lectures and personal experience shared during the course was excellent and very useful.
CTBTO