Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExtremely useful real-life examples made the course more relevant
The tutor was extremely knowledgeable and engaging. Hearing stories and references to real life auditor situations was extremely useful and made the course much more relevant rather than just slides and words.
LS Events
Friendly and engaging environment created by the tutor
Tutor was amazing, very enthusiastic, created a very friendly and engaging environment, well structured, experienced, explained modules and study cases very well.
Shell
Tutor excellently tailored the course content to our industry
The tutor and content was excellent in terms of relating the topic specifically to EFL football clubs in regards to our carbon foot printing and reporting.
EFL
Exceptional course delivery
David was exceptional in delivering the course and keeping everyone engaged. He made the course very enjoyable.
The Natural Power Consultants Ltd
Very good course
Jeff has incredible insight, added important information at the right times, explained in great detail all aspects, and ran a very good course, which was engaging and enjoyable.
Marine Systems Technology
Absolutely amazing tutor
The instructor was absolutely amazing. She was knowledgeable, approachable, and did a great job running the class while still capturing everyone’s attention.
NEOM