Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetTutor pitched the course at the right level for the group
Zoe was a very good tutor, pitching the course at the right level for the group and using real life examples a lot.
Now Managed Learning Services
Perfect balance of taught content and active learning
Karen was amazing. She balanced taught content with active learning perfectly, at all times with engaging and approachable.
Department for Environment, Food and Rural Affairs
Clear and professional communication
Very knowledgeable tutor, easy to talk to and ask questions to. Delivered the course clearly, well communicated and in a professional manner.
Cegos Uk
All aspects of an audit explained greatly by the tutor
The way the course was delivered most exceeded expectations. I felt confident that I can conduct an audit with minimal supervision. The tutor also did a great job in explaining all aspects of an audit- the human relation side of things along with the course delivery.
Yourgene Health UK Ltd
Real life examples made the content understandable and interesting
Engaging and diligent tutor, made the content understandable and interesting using his own real life experience and experiences from the class.
Cegos Uk
Excellent delivery method
The tutor was amazing, method of delivery was excellent. He made sure everybody on the course was carried along.
Now Training Ltd