Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetProvided a thorough understanding of the content
| The course provided a thorough understanding of the content and how it can be applied in the real world. |
Dowhigh Limited
Exactly what I was looking for
| Went into great detail explaining the Standard which was exactly what I was looking for. I was also impressed by the “Zoom” platform used. |
Serco Leisure
Found the virtual classroom very helpful
| I found the virtual classroom very helpful as it gave us the opportunity to discuss the topics for the exercise and work as part of a team. I also was unaware that this would be a feature. |
Rydon Group Ltd
Delivered in a way which really helped me to understand
| I started the course expecting to be extremely confused and not fully understand what was involved with the process however I really enjoyed the course and thought it was delivered in a way which really helped me to understand it and take it on board. |
West Yorkshire Police
Very detailed course
| The course was very detailed and covered many areas in relation to internal auditing which was helpful- including information on the ISO13485 standard, regulations (such as MDR), thorough details of the audit process and skills required to be an internal auditor. |
Linnodee Diagnostics
Tutor explains the information with ease
| The tutor, who I have worked with previously, is very consistent in his work and explains the information with ease. |
Form3