Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetCourse content will definitely stay with us for a long time
| A lot of great examples were provided. Great exercises as well as very good ‘role play’ during which we were all really engaged and the content of it will definitely stay with us all for a long time which furthermore can be used in our work practice. |
RES Ltd
Comprehensive, entertaining, relevant and very informative
| The tutor had a wealth of experience and was able to deliver this in context. She maintained group participation and was able to answer all questions posed in a comprehensive manner. She created a learning environment for the course that was comprehensive, entertaining, relevant and very informative. |
Framatome Limited
Absolutely first class from start to finish
| The whole process, from initial inquiry, through the booking with Darren, all the way to the tuition to our party of delegates, was absolutely first class. We all found Momcilo’s tuition to be a great experience. |
Portsmouth City Council
Tutor made the content applicable and easy to digest
| Momcilo was fantastic, clearly demonstrated his lengthy experience and was able to put it in simple terms so it was applicable and easy to digest. |
Avon And Somerset Constabulary
Very good balance between listening/learning and group discussion
| It was a very good balance of listening/learning and breakout room practical/discussion to consolidate understanding. |
in2solutions
Best and most informative course on this topic that I have sat in
| This was not the first course relating to this subject that I have sat in however, I did find this the best and most informative due to the practical samples used. |
CPV Ltd