Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTaken a great deal from the course
Nicola had the ability to understand our application of the standard in a niche environment. She provided input to the challenges we encounter in our attempts to implement the principles of 17025, and asked all the right questions to prime constructive team discussions on how we overcome these challenges. Nicola was extremely knowledgeable and also great company, this combination made the course enjoyable and one that I’ve taken a great deal from.
Hitachi Rail Limited
Whole experience was great
The whole experience was very well organised and the tutor was excellent putting you at ease the whole way through.
Micronclean Ltd
Brilliant, supportive tutor
The tutor delivering the training was brilliant. Really engaging, knowledgeable, and supportive when needing further help or asking questions.
Micronclean Ltd
Really great tutor
Our Tutor was extremely accurate, professional and really great.
Hemsley Fraser Deutschland Gmbh
Great online training experience
This was my first online training course and found the whole experience very straight forward and useful.
MARS Horsecare UK Ltd
Great content
Great morning of governance content, very informative and interesting.
Eversheds Sutherland