Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made the course content less daunting
| The course content was much more in depth than I was expecting but the tutor made this much more manageable and less daunting. |
Ethos Energy Group Limited
Tutor added an immense amount of value to the course
| The tutor added an immense amount of value to the course with prior knowledge and understanding. They were adaptable in their approach in the delivery of the course work to ensure the learners fully understood the section before moving on. |
Babcock International Group
Easy to follow booking and administration process
| The booking and administration process was easy to follow, with great communication from the Bywater team. |
Brompton Bicycle
Such a good tutor
Such a good tutor, he delivered the course in a way that he knew everyone in attendance would understand.
Ubitricity Distributed Energy Systems UK Ltd
Extremely well presented and interactive course
| Course was extremely well presented, with plenty of short breaks, interactive. |
Hampshire Scientific Service
Tutor went the extra mile
| The tutor went the extra mile to ensure that we all learnt the course content and also made the scenarios as realistic as possible. While going through the course, he made sure to always included everyone, so nobody ever got left behind. |
Driver And Vehicle Agency