Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery detailed course contents that I can apply to my job
| The course contents was very detailed and easy to follow and I can apply this to my job. The tutor was also engaging and took the time to clearly explain areas of the course in much greater detail. |
Wabtec Control Systems UK
Would be happy to be taught by the tutor again in the future
| Sarah is an amazing tutor. She manages to keep the focus of the group throughout the whole day, is very interactive, knows a lot and provides useful and customized information. I would be happy to have her teach another course I would take in the future. |
Port Of Antwerp-Bruges International
Exceptional training
| Exceptional training and guidance on every stage of the training. |
Mitie
Creative and engaging tutor
| Simon was creative, engaging and delivered a course that was informative and fun. |
Network Rail
Tutor kept us intrigued and interested
| The tutor Richy was great and extremely professional in delivering the course content. He kept us, the course attendees, intrigued and interested – this is very important when trying to acquire new knowledge and skills! |
Mott MacDonald Ltd
Tutor made the day engaging and informative
| The tutor made the day – which could have been very dry – engaging and informative. Engaging well with the delegates. |
DSTL