Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetWell developed
The group exercises were very well developed, engaging and challenging. I learnt a huge amount from them.
NICE
Extremely interesting
The course content was extremely interesting and the method of using it in real life helped with the learning
NICE
Impressive customised course
Bywater have worked with us to customise the course , we were impressed at the level of delegate engagement which was gained by a wide range of exercises, discussions & videos
Magnetic Shields Ltd
Practical knowledge
Both tutors had an in depth and practical knowledge of the subject
Clark Door Ltd
Wealth of experience
Both tutors have a wealth of experience and their approach in sharing that is commendable. Both highly intelligent and have an ease about them.
Freightliner