Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetReally informative
The tutor was really informative, stayed on track with the course.
Gecko Health And Safety
Incredibly experienced
The tutor was incredibly experienced and knowledgeable.
Knowledgepool Group Limited
Adapted the training to the audience
The tutor was patient and flexible and it was impressive how he adapted the training content to the audience
CBRE Managed Services Ltd
Interesting and interactive
The tutor made a really boring subject really interesting and interactive, being a trainer for approx. 20 years I know what good looks like and the Tutor was beyond good.
Hemsley Fraser - Siemens
Excellent tutor
Excellent tutor, ensured that my objectives for the course were met
Neenah Red Bridge International Limited
Best course I have ever attended
The Tutor made the whole learning experience so easy, 3 days of 45001 was entertaining and delivered at the right pace and the interaction between students and tutor helped the course flow. Best course I have ever attended. The venue was perfect. The whole process from start to finish was excellent.
BH Safety Consulting Ltd