Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetUser friendly content
The trainer ensured the content was very user friendly and communicated in a way that will allow me to use this in my place of work
L&Q Group
Great lesson content
The tutor was always there to help, great lesson content and even there in the evenings to assist where required. Utter professional.
Diving Standards Team Army
Knowledgeable, professional & approachable
The trainer was very knowledgeable, professional, approachable and could tactfully merge theory with practical application.
Premier Partnership
Exceptional knowledge
The tutor’s knowledge and experience were exceptional
A.Hughes And Son (Skellingthorpe) Ltd
Easy to understand
A very capable & engaging instructor made the subject easy to understand.
Brimstone Site Investigation Ltd
Very Good
The course content was very good.
Whitworth Bros. Ltd