Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery much enjoyed the course!
| Being able to apply [what I have learnt] shows what an excellent job the tutor did – he was brilliant, very much enjoyed the course! |
Private
Tutor really gave life to the information
| The tutor was very engaging, telling lots of interesting stories linked to the content, and really gave life to the information. |
East Riding of Yorkshire Council
Would definitely book onto one of the Tutor's other courses
| The Tutor was excellent and I would definitely book onto one of his other courses |
Ignite Energy
Tutor always encouraged discussion
| The Tutor was clearly very knowledgeable around the environmental standard and could convey that knowledge for days. Yet, whenever someone wished to talk, the Tutor always encouraged discussion. |
Muffett Engineering Solutions
Excellent Tutor
The Tutor was excellent. Not only was she highly knowledgeable on the subject but also in her delivery, in particular making things understandable and relatable. She also encouraged participation and discussion between attendees.
University Of Exeter
Very patient and helpful tutor
The tutor was very patient and helpful in all areas of the course, I always felt at ease and relaxed and felt like I could ask anything if needed.
Enovation Controls