Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetFantastic tutor really helped pass over information
| I went in to the course knowing very little about Environmental Management, but Wayne was fantastic and really helped pass over information that also improved me as an auditor, which I have been for several years. |
Aleido UK Ltd
Tutor made me feel that I could confidently carry out an internal audit now
| For someone who has never done any form of Internal auditing before I was extremely nervous about doing this course especially online as I’m more of a face to face learner, but having a tutor like Wayne who was very informative and explained everything very clearly this put me at ease and helped me feel I could confidently carry out an internal audit now. |
Masonry Support Systems Limited
Really engaging, patient and helpful tutor
| Rachael was an excellent tutor, really engaging, patient and helpful! |
Savills
Tutor kept the course upbeat
| In situations like this, the tutor makes or breaks the course, he kept our attention up, kept it upbeat and light-hearted and was very knowledgeable with all our questions. |
Thomas Plant Hire Ltd
Extremely impressed by the tutor's dedication
| The tutor went above and beyond what was expected. I was extremely impressed at her dedication throughout the 3-day course. |
Aquaterra Energy
Great help to us
| The tutor has obviously got a lot of experience in the topic of waste management and she passed on her knowledge with experience and extra information that is likely to be of use to us. Great help to us. |
Peel Ports Group