Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutors' passion for Lean Six Sigma is clear in their delivery
| Both Stan and Tony are experts in their field, they’re passionate about Lean Six Sigma and that channels through to their training delivery. |
Purple Cow Training Limited
Eager to apply what I've learned and see the benefits
| To be honest I was concerned about completing the course as my strength lies in numbers being an Accountant. On completing the course I feel confident and I am eager to apply what I have learned and see the benefits that this will bring to the company. |
Pe Systems Ltd
Tutor made jargon easy to digest
| Tutor was highly knowledgeable and translated jargon into an easy-to-digest format. |
Enoda Ltd
Would highly recommend the tutor
| I felt the tutor kept everyone highly engaged throughout the week which helped, as it can be quite intense doing a week’s course. Also his explanation of the content made it simple to understand and remember. Would highly recommend him to colleagues. |
Tesco
Real-time feedback and practical discussions
| Good case study material and engaging role play activity with real-time feedback and practical discussion. |
Venator Materials UK Limited
The tutor was able to relate practical examples to the learning
| Kieron was very knowledgeable regarding the course content and was able to relate practical examples to the learning. |
Expro North Sea Limited