Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVery knowledgeable
The Tutor was very knowledgeable on the subject and explained it well.
STS Aviation Services
Well delivered
The tutor delivered the content clearly and gave the right amount of time for delegates to consider the models and implement them.
Knowledge Pool - Capita
Comprehensive & well considered material
Very comprehensive and well considered material that fitted in well with the timing and structure of the course.
Interconnector IUK
Very knowledgeable
The Tutor is very knowledgeable on risk and I enjoyed hearing his insights on the ISO standard.
Interconnector IUK
Very good
The tutor knowledge was very good, and being able to apply rationale to trainees given examples, was pleasing
STS Aviation Services
Useful
Useful & practical information
Liverpool Clinical Laboratories