Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetInteractive, professional and very engaging tutor
| Richy was an excellent tutor: interactive, professional and very engaging, I would strongly recommend him as an instructor, and encourage people to attend any course he is instructing on. |
Capita Business Services Ltd
The tutors breadth of experience added context and clarity
| Mike was clearly very knowledgeable and experienced in all thins ISO, not just 27001, which was very useful and his experiences added context and clarity in a number of key areas. |
Tribeca Technology Group
Now feel more able to assess our systems and documentation
| My understanding of ISO requirements was greatly improved and I now feel better able to assess our systems and documentation. |
Brown & May Marine Ltd
Far better and more interactive than expected
| The tutor was super lovely and made the long hours of information fun and interactive. I was expecting more of a lecture experience but actually it was far better than expected, because of this I have retained most of my knowledge. |
Contitech United Kingdom Ltd
Interactive session with very insightful tutor
| Our tutor Steve’s training and knowledge transfer was fantastic and very insightful. He made sure it was not an ordinary classroom training and was an interesting interactive session rather. |
Pace-Xl Ltd
Great course
Tutor was very engaging, the speed of the delivery was very good and also allowed conversations and previous experiences to be shared. Great course.
Purolite Ltd