Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetAll elements of the course were excellent, the tutor stood out in particular
| All of the elements were excellent, thank you, however the one which particularly stands out in my mind was the trainer. He had good subject knowledge, useful experience and was a great communicator. |
ESG Solutions (Iow) Ltd
Course content will be immediately useful and applicable to my job
The course content included current industry trends, emerging technologies, and case studies that are directly applicable to my job, making the training immediately useful.
Dixon Chew
One of the most enjoyable trainers I've had in 40 years of working
| It was good to receive training from a person who excelled at teaching. John was a true professional, engaging and personable, he delivered the training in a professional way and formed relationships with the trainees easily to keep everyone interested. One of the most enjoyable trainers I’ve had in 40 years of working. |
Eco Sustainable Solutions
Outstanding tutor
| Gary is a outstanding tutor who combines professionalism with an engaging and entertaining teaching style. His ability to keep the audience involved, make learning fun and maintain a high standard of professionalism made the course very enjoyable. |
Husqvarna UK Ltd
My learning was significantly enhanced by practical exercises
The course provided a much more detailed and thorough exploration of the subject matter than anticipated. This included advanced topics, extensive case studies, and real-world applications that go beyond the basics. There were opportunities to apply concepts through practical exercises which significantly enhanced my learning. This hands-on approach provided deeper insights and a better grasp of the material.
Dixon Chew
A rich and impactful educational experience
The course surpassed my expectations and was one that not only delivered high-quality, relevant content but also engaged learners through practical application, expert instruction, and ongoing support, creating a rich and impactful educational experience.
Dixon Chew