Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExceptional Tutor
The Tutor’s knowledge, insights of all topics and her experiences she shared during the training was exceptional and I wish I could have sat there for another couple of weeks listening and learning from her. Superb experience thanks to her.
Coopervision Manufacturing Ltd
Tutor gave us confidence to go and implement the changes
The tutor was very good and gave us confidence to go and implement the changes.
Photek Ltd
Helpful tutor
Tutor was very helpful, engaging and made the content/teaching style very interesting. I liked the fact that he ensured the concepts were understood and provided sufficient help on the exercises and where to apply them.
Agilent Technologies
Delivered the content to a high standard.
The tutor was great, approachable and delivered the content to a high standard.
Premier Partnership
Very knowledgeable tutor
The tutor was very knowledgeable and there were a lot of group exercises that he encouraged us to try out what we had learned. He was very friendly and engaging and made the course content relevant.
Almac Group Ltd
Very useful
Has been very useful to apply learning to a current project I am working on
Derbyshire County Council