Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetBest training methodology I have ever been a part of
Steve delivered the best training methodology I have ever had the privilege of being part of. Despite the training being held over zoom, it was interactive and we all finished the week feeling like one big team.
EDF Energy Limited
Highly interactive breakout rooms and activities
I was pleasantly surprised by the interactiveness of the course. Lots of breakout rooms and activities which kept things more interesting than a standard lecture.
Hertility Health
Perfect course content
I think the course content was perfect and explained everything from start to finish whilst also allowing us to discuss possible 5S scenarios in our workplace.
Curaleaf Laboratories
Engaging and enthusiastic tutor made all the difference
With online courses you don’t always get a very engaging, enthusiastic tutor, but on this course we did and it makes all the difference to your learning and understanding.
Bachem UK Ltd
Gained a deeper understanding and more confidence
The course gave great understanding and deeper understanding of a complex subject. It’s given me more confidence.
Private
Outstanding tutors showed exactly how to apply theory to my role
I was unsure about the course in relation to applying in my job, however, the course tutors were outstanding and explained really well how this can be applied, providing me with a qualification I need to do my job and the capabilities to do my existing role better.
Athena Occupational Health