Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExtremely well-presented and applicable course
The tutor presented the course extremely well, the course content was relevant to my line of work, this gave me a better understanding of the standards.
Grupo Antolin-Leamington Ltd
Came away with new knowledge and tools I can put into practice
Course exceeded all of my expectations and I feel like I have genuinely come away from the course with new knowledge and tools I can put into my work life.
Last Mile Asset Management
First class tutor
Tutor Alan was first class, very experienced and could answer all the questions asked. Highly recommend Alan.
Azura Engineering
Interactive sessions enabled us to put our learnings into practice
The tutor provided real work examples and scenarios. We were able to put our learnings into practice through interactive sessions – this helped me reflect on how we manage ISO at our company and how I can improve my auditing skills through individual feedback given from the tutor.
Jet2.com Ltd
Positive, immersive and motivating atmosphere created by the tutor
The tutor’s vibrant enthusiasm brought a palpable energy to every session which inspired my engagement, sustained my attention, and made learning genuinely fun. This lively approach created a positive, immersive atmosphere where I felt motivated and excited to learn.
Private
Clear and concisely explained course material
The tutor paced the course at the right tempo, explained the course material in a very clear and concise way and answered all questions.
Zurich