Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetBest training ever with a stand-out tutor
The content was excellent. The best training ever received with full potential of application at work. But what stood out was the trainer, Momcilo. Very few have the ability to keep you engaged throughout the course and deliver the content in a manner understood by everyone while keeping the session interactive.
Note UK
Professional, clear and engaging course with expert tutor
The tutor was excellent and demonstrated great knowledge of the subject. The course was conducted very professionally, and the content was explained clearly, allowing us to understand the standards fully. Overall, the course was engaging, incorporating various workshops that kept us involved throughout.
The Environmental Trust Scheme Regulatory Body
Made to feel actively involved
The tutor made the course extremely engaging. The tutor’s ability to draw on his experience while engaging in in-depth discussions about various aspects of the course made me feel actively involved in the thought process. The feedback received from the workshops was constructive and useful. The tutor ensured humour throughout and made all the attendees feel comfortable, even though it was held remotely.
The Royal Parks
Exceptional tutor
The Instructor David was very good. His past experience as an Auditor and bring his knowledge to the class was exceptional.
Capita
Tutor's thorough knowledge made the training highly effective
Tutor super exceeded my expectations and did a stellar job. He knew the subject thoroughly which made the training very effective.
Note UK
Tutor ensured engagement throughout
Tutor delivered content really well, ensuring everyone including myself stayed engaged throughout.
Astutis