Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetBrilliant tutor, can't recommend him enough
| Richard was brilliant. I can’t lie and say I was super excited to look through standards and clauses for 2 solid days but Richard made it enjoyable. He was friendly, informational, and spoke to us on our level. Can’t recommend him enough. |
BM Trada
Good balance of explanation and workshops
| A useful course very well delivered by Alan. A good balance of explanation and workshops interspersed with examples. |
Forensic Collision Investigation Network
Gained a higher level of understanding than expected
| I gained a higher level of understanding of the course subject than I expected I would. |
The Iso Centre Ltd
Provided a good foundation to build on
| The course provided a good foundation to build on as I move into a new role. |
APIS Assay Technologies Ltd
Have always found Bywater's training to be stimulating and educational
| It’s important to be confident that the training received can be successfully applied, within the specific activity, in this case Internal Auditing. I have always found Bywater training to be stimulating and educational. It’s good to see the standard of Bywater training has been maintained. |
Assystem Energy & Infrastructure
Tutor was excellent at explaining the course content
| Having no idea what to expect, Alan made the course comfortable and was excellent at explaining questions asked and the course content. |
Switch Mobility Limited