Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVery applicable to our routine work
Very applicable to our routine work. The tutor was great and explained very well.
Animal and Plant Health Agency (APHA)
Extensive course content
The course content was wide and covered a lot. I appreciated being sent a copy of the content to make notes and digest the information in my own time.
Inmarsat
Valuable practical exercises
The ability to use and apply the techniques in the practical exercise certainly proved valuable as the tutor was able to offer guidance on the application
TRB Limited
Very good
The course content was very good and delivered well
Avery UK
Wealth of knowledge
I have some experience in this subject matter but the tutor had a great wealth of knowledge that crossed over many techniques but he also had a realistic approach when discussing applying these techniques in our workplaces.
Avery UK
Explained things thoroughly
The tutor was very good at explaining things thoroughly and her knowledge is very high
Trillium Flow Technologies