The course fully met my expectations because it allowed me to learn a systematic approach to problem solving and find the root cause of the problems. Outstanding tutor! The training materials met our needs – clear and simple to understand.
Valuable tools for dealing with potential problems. The tutor was knowledgeable, approachable and insightful. Convenient venue as was held on site on our premises.
Door Stop International
The staff at Bywater offered fantastic customer service when discussing a course booking. I feel that they listened to me, took on board what our needs were and acted accordingly, transparently and in good faith
Heart of England Mencap
It has provided me with the tools and techniques to accurately problem solve within my job role. The handouts and files provided were great templates for future implementation within my business role. The tutor had expansive knowledge and kept audience engaged throughout. The course flowed excellently and there was good use of practical exercises. All practical exercises and content provided enabled a quick & easy understanding of the subject. One of the best training courses I have attended in a long time. Great tutor, excellent course content and materials allowed for me to stay fully engaged throughout. I would highly recommend!