It has provided me with the tools and techniques to accurately problem solve within my job role. The handouts and files provided were great templates for future implementation within my business role. The tutor had expansive knowledge and kept audience engaged throughout. The course flowed excellently and there was good use of practical exercises. All practical exercises and content provided enabled a quick & easy understanding of the subject. One of the best training courses I have attended in a long time. Great tutor, excellent course content and materials allowed for me to stay fully engaged throughout. I would highly recommend!
Insightful, made me think about problem solving from a new perspective. It was useful to learn about the systematic approach covering details not previously considered. The tutor was excellent, and open to our input from our business perspective.
Very relaxed and easy going course. Provided me with a different way of thinking of root cause analysis and how to overcome with the finding. The tutor was excellent and easy to talk to.
Overall an excellent training course as I have learnt a lot of new material. I have gained an understanding of different ways to view/investigate a problem. The tutor was very catering to our needs and discussed his real life experiences.
Santander Consumer UK Plc