Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor brought the subject to life and added value
Whilst course content and application from learning are of significant value, the presentation of the material and the interaction from the tutor brought subject to life and into giving examples of application added value to the course.
Mitie
Above-and-beyond support
Sarah’s knowledge, patience and ability to explain complex topic areas in a simple engaging way, went above and beyond to ensure everyone understood the materials and within a supportive manner.
Astutis
Tutor really knows how best to present information
John is extremely knowledgeable and really knows how best to present the information in a way that’s understandable.
Once For All
Warm learning environment
Tutor very knowledgeable on the subject, engaging and fostered a warm learning environment.
Edf Energy Limited
Exceeded expectations with engaging, discussion-led learning
The course was made very fun and engaging with lots of questions and good discussions happening. This far exceeded my expectations as I’ve had virtual classrooms before where the tutor just reads off slides and doesn’t engage with the group.
DSM Nutritional Products UK Ltd
Course content can be applied immediately
The course provided some useful content that could be applied to our audits immediately. The tutor also did a fantastic job across the two days.
Elevaris Medical Devices