Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery effective learning experience
At first, I found it a little challenging to understand, but with the help of practical examples, teamwork, and hands-on practice, I was able to apply the concepts in my work. The tutor’s engaging communication style and ability to respond to both individual and group needs made the learning experience very effective.
Vinci Construction Management Ltd
Incredibly knowledgeable tutor
Incredibly knowledgeable tutor across all accreditation and applications to businesses.
Siderise Insulation Ltd
Gave me good tools to take to work
The information learned on the course was excellent for me, and gave me good tools to take to work and start on a project that I can improve the sigma value and increase production.
Scott & Fyfe
Now feel much more confident in my understanding of ISO 45001
The course was structured in a way that made the content accessible and engaging. Paul’s ability to break down complex topics and relate them to real-world scenarios was especially helpful. I now feel much more confident in my understanding of ISO 45001 and how it relates to occupational health and safety management systems. Overall, I would highly recommend this course to anyone looking to build their knowledge of ISO 45001, regardless of their starting point.
TUV SUD Ltd
Provided me with a much deeper understanding of the standard
Although I had no prior experience or specific knowledge of ISO 45001, this course provided me with a much deeper understanding of the standard and its practical applications. The trainer, Paul, was incredibly kind, patient, and thorough in his explanations. He created a welcoming environment where I felt comfortable asking many questions to clarify concepts and ensure I was grasping the material correctly.
TUV SUD Ltd
Brilliant tutor
The tutor was brilliant, he set a really good pace for the course and kept checking everyone’s understanding of the coursework.
Hi Def Aerial Surveying Ltd