David Cole, director at Bywater, explains why data security has become a key requirement when designing or auditing management systems and processes
A recent article on techworld.com reminded me of the number and severity of information security breaches that take place in the UK. According to the article, the UK is second only to the US on the number of breaches and in 2016 alone there were many household names on the front pages of our newspapers for all the wrong reasons.
21 Feb, 2017 | Auditing, IATF 16949, ISO 14001, ISO 9001, OHSAS 18001, Root Cause & Problem Solving
As professionals with responsibility for developing management systems and for auditing them we often come across instances where the service delivered isn’t what it should have been or we have problems with product quality. As good professionals we investigate and identify root cause as ‘human error’. How real is this and how can we deal with these errors and stop them from hurting us?
Firstly, it is too easy to come up with human error as a root cause for failure – so much so that some customer industries including automotive will not accept it as being a final cause for a supplier failure, the logic being: people only make mistakes because they are allowed to!
23 Nov, 2016 | Auditing, IATF 16949, ISO 14001, ISO 9001, OHSAS 18001
Why are audits so important?
This infographic explains the importance of auditing and takes you through the 4 steps of the process – preparation, performance, reporting and follow up. View in pdf format Why are audits so important?
